Communicating Across Boundaries

To Build Trust and Partnerships

Communicating Across Boundaries to Build Trust and Partnerships

Speaker Bios: Elizabeth Byland / Ace Callwood / Scott Wayne /

Envoy Notes: Elizabeth / Ace / Adrienne / Scott

Fees & Availability: Contact Vera Gillespie

Skills: Deep Listening; Bridge Building; Partnership Building

Key Takeaways:

  1. How to understand and appreciate the perspectives of “in” groups relative to “out” groups.

  2. How to discreetly reach-out across a boundary and build foundational elements of trust.

  3. How to build a collaborative partnership while respecting ongoing differences.

Locations: In-person globally, or virtually.

Some of the most fruitful outcomes come from collaboration across groups where boundaries may be founded on cultural differences or prior conflicts. The tools to get there are simple, but disciplined.

Starting with understanding that boundaries are typically divided by powerful and less-powerful groups (or “in” groups and “out” groups) and how each can empathize with the perspective of the other. Then moving through the steps in making discreet, respectful reach-out across boundaries, developing a short-term bridge of trust to find common understanding, agree differences, and identify mutual interest. Finally to build deep partnership through loyal disagreement on minor issues while remaining focused on a common goal.

Interactive, example-heavy, and embracing optimal-over-perfect approach to collaboration.